IT Shared Services
Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.
Network Security
Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.
Backups and Disaster recovery site
Backing up data to disk and tape to an offsite location. In the event of a disaster (such as a flood, fire, or computer virus), your data should be stored in three separate locations: the source device (Server), your local backup device, and an off-site location.
Virtual servers with multiple hosts and SRM
Key benefits of a virtualization:
- Reduce IT expenses
- Reduce downtime and enhance resiliency in disaster recovery situations
- Increase efficiency and productivity
- Move to be more green-friendly
Help Desk Support
Help desk support is a vital tool for any of the municipalities that do not currently use an in-house IT team. Help desk support can vary depending on your needs, but it’s most commonly used as a single point of contact for users who need assistance with troubleshooting computers, servers, printers, networks, Wi-Fi, and phones.
Email Service
Manage and support an O365 email environment.
Communications (Optional)
Manage and Support a phone system.
Monitoring (Optional)
IT services can monitor your network, internet traffic, computers and other internet-enabled devices.
Training (Optional)
BCIT will provide training for MSO365, Windows 10/11 and most importantly cybersecurity. Training is essential to the operations of the municipality.
Managed Print Services (optional)
Simple, worry-free printing with automatic supplies delivery, next business day service for repair and maintenance.
