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Communications

PSOC

Welcome to the Bergen County Public Safety Operations Center (PSOC)
Home of Bergen County Communications

Frank Del Vecchio, Director

Bergen County Public Safety Operations Center - PSOC
285 Campgaw Road
Mahwah, NJ 07430
Ph: 201-785-8500


The Bergen County Communications Center is home to Bergen County's 9-1-1 and dispatch operations.  We serve 22 towns and act as a 9-1-1 secondary alternate call routing center for all of Bergen County.

If you are interested in a career as a Public Safety Telecommunicator please contact


Mission Statement

The mission of the Bergen County Communications Center is to provide courteous, prompt and professional service to all we serve.

Communications is the vital link between the citizens of Bergen County and the emergency services that they may require.

We are committed to providing each 9-1-1 call with compassion and accuracy to facilitate the dispatch of police, fire and emergency medical services.

Our Public Safety Telecommunicators are committed to providing reliable communication and information to our first responders.

We strive to continuously improve through training, public feedback, and team work.

Communications will utilize our technology and experience and will continue to grow to fulfill the needs of our county and all who pass through it.



Calls for Service in 2014 

Non 9-1-1 Emergency / Administrative Calls:  156,785
9-1-1 Calls: 74,471
2014 Total Number of 9-1-1 & Administrative Calls:  231, 256


During Superstorm Sandy, the Public Safety Communications Center
handled over 4,000 calls in a 24-hour period.



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