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Responding to a Mental Health Crisis

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If you or a family member are experiencing the signs or symptoms of a mental illness and feel you are in crisis, call
201-262-HELP (4357). Crisis counselors are available 24/7 to guide you through the next steps of getting help.



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The video below illustrates how individuals, law enforcement, and mental health professionals work together during a mental health crisis. A valuable teaching aid - for individuals, families, communities, law enforcement officials - to recognize and manage the signs and symptoms of mental illness. Features Amie Doyno of CarePlus in Paramus, and PESP (Psychiatric Emergency Screening Program) at Bergen Regional Medical Center.





Developing a Mental Health Crisis Action Plan
Responding to a mental health crisis can be very stressful for all involved.  Creating a Mental Health Crisis Action Plan and following the steps outlined in this brochure may help lessen the impact of a crisis.

If a crisis does occur, remember, the Police are typically the first to appear on the scene.  The Police may work in partnership with mental health experts to resolve the crisis.
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Bergen County Key Resources
24 HOUR CRISIS / EMERGENCY RESPONSE
Police  Dial 911
Psychiatric Screening  201-262-HELP [4357]
Suicide Prevention Lifeline  1-800-273-8255 
INFORMATION & REFERRAL / ACCESS TO TREATMENT
Division of Mental Health  201-634-2750
Office of Alcohol & Drug Dependency
 201-634-2740
Bergen Regional Medical Center
 1-800-730-2762
SUPPORT,  ADVOCACY AND EDUCATION 
NAMI Bergen County [National Alliance on Mental Illness]   201-635-9595   
YOUTH SERVICES
NJ Children’s System of Care  1-877-652-7624 
Juvenile / Family Crisis Intervention Unit 201-336-7360 
Family Support Organization  201-796-6209


Contact the Mental Health Board Office at
 or call 201-634-2750 for more information.



This initiative is the result of a collaborative effort of our county’s key stakeholders:
Law Enforcement Officers, Mental Health Providers and Advocates, Planning and  Media Specialists.