What is the PSOC?
Bergen County has been operating as a PSAP (Public Safety Answering Point) since 9-1-1 originated in the State of New Jersey. Originally our call center was based out of the Bergen County Police Headquarters in Hackensack, NJ. In December of 2008, ground broke to construct an over $12 million dollar state of the art facility, that was complete in June of 2010. The building, located at the Police, Fire and EMS training facility located in Mahwah, NJ is over 29,000 square feet, consisting of a PSAP Call Center, Dispatch Center, OEM, Public Safety Administration and an Emergency Operations Center. This facility has been designed and built to be equivalent to LEED Silver level of Certification. It is powered
The County of Bergen has taken on an initiative of consolidation and shared services. In the last four
The larger the communications agency, the more effective the staff will be at handling emergencies as a result of better training, more experienced personnel, and better technological resources. One to two communications professionals in each municipality